Challenge: The client faced inefficiencies in monitoring and reporting coal deliveries at weighbridges due to manual weekly data submissions. This resulted in reporting delays, susceptibility to data tampering, and a lack of visibility into theft, accidents, and incidents, ultimately harming their reputation. Furthermore, due to the scale of operations, discrepancies in coal weight measurements often led to financial losses and operational disputes.

Solution: In partnership with two other IT providers, Summit Solutions implemented a cutting-edge real-time data acquisition system at weighbridges, enabling live data updates every five minutes. The system transmitted data to a centralised database, facilitating automated analysis and reporting. Custom dashboards provided deep insights into vehicle fleets, coal sources, and destination tracking, ensuring end-to-end supply chain transparency and efficiency. The system also included anomaly detection features that flagged potential fraud or inaccuracies in weighbridge readings.

Outcome:

• 90% reduction in reporting delays. Reports which were previously produced monthly were being produced daily and real time.
• Enhanced data integrity through real-time tracking and automated reporting.
• Reduced theft and fraud due to increased monitoring.
• Improved operational decision-making through data-driven insights.
• Financial savings from improved measurement accuracy and dispute resolution.